Remote visual support and install evidence support@proofwalk.io

Alternatives

Onsight is built for the hard environment. This is built for the ordinary one.

Librestream Onsight is the tool you want on an oil platform, in a plant where phones are not permitted, or on a link so thin that keeping video alive at all is the engineering problem. That is a genuine speciality and it is theirs.

Most field work is not that. It is a technician in a basement or a plant room with two bars, on the phone already in their pocket. Proofwalk is built for that case, and the price is on this page.

The interesting comparison

What each one does when the signal gives out

This is the row that matters on this particular page, so it gets its own section rather than one line in a table. Both products take bad bandwidth seriously. They take it seriously in opposite directions.

Onsight keeps the video alive

Bandwidth adaptive streaming is their signature, documented down to rates a browser will not sustain a call at. If the requirement is live motion on a link that thin, they solved it and we did not.

Their strength, stated plainly.

Proofwalk gives up the video and keeps the job

Quality steps down on measured round trip and packet loss. Past the point where video is worth having, the session becomes full resolution photos and chat rather than a call nobody can use.

Different answer, same problem.

Evidence quality does not follow the stream

Photos are captured at the camera's own resolution, not grabbed off a downgraded video frame. A session running at 360p still produces a serial plate you can read.

Where we think the argument is won.

Photos survive a dead zone

A failed upload queues on the phone, survives the page closing, and drains when the signal returns. Onsight treats offline capture as a designed mode rather than a recovery path, which is the stronger version.

Theirs is the better design here.

Side by side

The other differences

  Proofwalk Librestream Onsight
Published price $99 per specialist seat, per month, billed annually Not published, and reported as a barrier for smaller teams
What the technician needs The phone in their pocket and a link Phone, rugged device or smart glasses
Smart glasses and hardened hardware No, and not planned Yes, a core part of the offering
Extreme low bandwidth streaming Adaptive, then photo fallback. Not comparable at the extreme Yes, a signature capability
Offline capture Photo queue that drains on reconnect Yes, as a designed mode
Full resolution evidence while streaming low Yes Yes
Guided workflows with photo required per step Yes, with an append-only audit trail Yes, as Flow
Report shareable to someone with no account Yes, revocable link Not published as a standalone capability
Time to first real session Same day After a sales cycle
Enterprise security programme No formal certification yet Established industrial vendor

Compiled August 2026 from published vendor material and our own category research. Librestream does not publish pricing, so no figure is quoted for them. Corrections to support@proofwalk.io.

Before you go further

Two reasons to stop reading and call Librestream

The environment rules out a consumer phone

Intrinsically safe areas, sites where cameras are controlled, work that needs hands free. A browser link is no help if the device itself is the problem, and hardened hardware is what they do.

Live motion is non-negotiable on a very thin link

If the specialist has to watch something move in real time over satellite or a heavily contended link, our answer is to stop sending video and send photographs. Theirs is to keep sending video. Theirs is better.

Try it on a real job for thirty days

Two seats, twenty-five sessions, every feature, no card. Pick your worst-signal site. That is the one worth testing on.

Questions

Common questions

Which one handles a bad connection better?

At the extreme, Onsight. Its bandwidth adaptive streaming is a signature capability and it is documented running at rates far below what a browser will hold a call at. Proofwalk steps quality on measured round trip and packet loss, and when video is not viable at all it falls back to full resolution photos and chat rather than dropping the session. Different answers to the same problem: theirs keeps the video alive, ours accepts that video is gone and keeps the job moving.

Do we need special hardware?

Not for Proofwalk. It runs in the browser on whatever phone the technician already has. Onsight supports rugged devices and smart glasses, which is a real advantage in environments where a consumer phone is not allowed or not practical, and something we do not attempt.

Does Proofwalk work when the technician goes offline entirely?

Photos taken during a session queue on the phone and send themselves when the signal returns, surviving the page being closed. The live call itself ends when the connection does. Onsight offers offline capture as a designed capability rather than a recovery path.

Can it be used for supporting customers rather than technicians?

Yes. The session does not care who is holding the phone. The checklist and sign-off machinery matters less on a support call, and the session record still matters.

What happens to our evidence if we leave?

It is yours. Reports stay readable through your notice period, and you get a copy of every session, photo and report before the account closes.