Alternatives
XMReality costs less per seat than we do.
Their published price sits in the mid thirties per user per month. Ours is $99. Starting anywhere else on this page would be wasting your time, so here it is first.
They are also one of the few vendors in this category who publish a price at all, which is worth respecting. The question is not who is cheaper. It is whether you are buying a better conversation or a document somebody else has to accept.
What the difference buys
What each one leaves behind after the call
Both products put a specialist inside the technician's camera. What happens after the call is where they separate.
No step closes without a photo
A checklist step is not a tick box here. It will not complete until the required photograph exists, so incomplete evidence is structurally impossible rather than a training problem.
Append-only audit trail
Every check, uncheck and step photo is recorded and rendered in the report. That is what makes a completed job non-repudiable rather than merely recorded.
A report you can hand over
One revocable link shows the job, the evidence and the sign-off to a customer or contractor with no account. Chat, recordings and diagnostics are deliberately held back from it.
The technician's own account of it
They can annotate a photo they sent and add a note. It uploads as a new file linked to the original rather than overwriting it, because the photograph is evidence and somebody's reading of it is not the same object.
Side by side
Where each one is actually stronger
| Proofwalk | XMReality | |
|---|---|---|
| Published price per seat | $99 per month, billed annually | Roughly $35 to $40 per month |
| Seat minimum | Three | Not published |
| Expert hands shown in the technician's view | No. Freeze a frame and draw on it | Yes, Hands Overlay is their signature |
| Smart glasses | No | Yes |
| Transcription and summaries | No | Yes |
| Checklist that blocks a step without its photo | Yes | Not published as a blocking requirement |
| Append-only audit trail in the report | Yes | Not published |
| Report shareable to someone with no account | Yes, revocable link | Not published as a standalone capability |
| Session report | Yes | Yes |
| Serial and model plate capture | Yes, on-device OCR with a confidence score | Not published |
| Photos queue offline and send on reconnect | Yes | Not published |
Compiled August 2026 from published vendor material and our own category research. "Not published" means we could not find it stated publicly, not that it is absent. XMReality pricing is from their published material and third party directories and may have moved. Corrections to support@proofwalk.io.
Before you go further
Two reasons to take the cheaper seat
Nobody is going to ask you to prove it
If the work is internal, the call ends and that is the end of it, then the evidence machinery is weight you are carrying for nothing. Pay less.
The hard part is showing a movement
Hands Overlay exists because describing a twist, a seating motion or an order of operations over voice is genuinely bad. A drawn arrow on a frozen frame does not replace it.
Questions
Common questions
XMReality is cheaper per seat. Why would we pay more?
Only if what you need is a record rather than a conversation. XMReality is guidance tooling and it is good at it. Proofwalk is built so that a finished job produces a document somebody else will accept as proof: a checklist where no step closes without a photo, an append-only trail of every check and uncheck, and a report you can hand to a customer through a link. If nobody is ever going to ask you to prove the work, you are paying for machinery you will not use, and the cheaper seat is the correct answer.
What is Hands Overlay and do you have anything like it?
It puts the expert's actual hands into the technician's view so you can show a movement rather than describe it. We do not have it. Our equivalent is freezing a frame, drawing on it, and pushing it full screen to the phone, which communicates a position well and a motion poorly.
Do either of you need an app on the technician's phone?
Browser based joining is normal across this category now, so treat it as a baseline rather than a differentiator. What differs is smart glasses support, which XMReality has and we do not.
Can it be used for supporting customers rather than technicians?
Yes. The session does not care who is holding the phone. On a support call the evidence machinery matters less, which is worth weighing against the price difference on this page.
What happens to our evidence if we leave?
It is yours. Reports stay readable through your notice period, and you get a copy of every session, photo and report before the account closes.